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oaic data breach report

OAIC Notifiable Data Breaches report – July 2020. reviewing and upgrading existing security measures to include ongoing monitoring and antivirus and malware detection. Chart 10 is a column chart showing the number of notifications of each type of system fault, displayed from most to least notifications. State or Territory public hospitals and health services are generally not covered — they are bound by State and Territory privacy laws, as applicable. The second largest source of NDBs was the finance sector (15%), followed by education (8%), insurance (7%) and legal, accounting and management services (5%). Attacks included cyber incidents such as phishing and malware, data breaches caused by social engineering or impersonation, theft of paperwork or storage devices, and actions taken by a rogue employee or insider threat. Table is displayed from smallest to biggest number of affected individuals. Email is an important method of communication between individuals and businesses. Personal information sent to the wrong recipient via facsimile machine, for example, as a result of fax number incorrectly entered or wrong fax number on file. Human error remained a major source of breaches, accounting for 170 breaches, while system faults accounted for the remaining 24 breaches notified between July and December 2019. A key requirement of the NDB scheme is that entities experiencing an eligible data breach must provide affected individuals with a description of the data breach and the kind of information involved, along with recommendations about the steps that individuals should take in response to the breach. The Office of the Australian Information Commissioner ( OAIC ) has released its 12-month notifiable data breaches report for the period 1 April 2018 to 31 March 2019. The majority of cyber incidents during the reporting period were linked to malicious actors gaining access to accounts either through phishing attacks or by using compromised account details (compromised credentials, 133 notifications), ransomware attack (33 notifications) and hacking (29 notifications). Ransomware is a strain of malicious software which encrypts the data stored on the affected system, rendering the data either unusable or inaccessible. The most common method of obtaining compromised credentials by malicious actors was through phishing (78 notifications). Chart 15 is a clustered column chart showing the type of system fault by top five industry sectors. Malicious or criminal attacks are defined as attacks that are deliberately crafted to exploit known vulnerabilities for financial or other gain. This chart breaks down the breaches identified as ‘system fault’ breaches by the top five industry sectors in the reporting period. For data source please visit the OAIC Data Breaches Statistics Report . Chart 11 — Source of data breaches — Top five industry sectors. The source of any given breach is based on information provided by the reporting entity. schedule Aug 29, 2019 queue Save This. Malicious and criminal attacks also accounted for 61%, whereas system fault was only … Exploiting a software or security weakness to gain access to a system or network, other than by way of phishing, brute-force attack or malware. Chart 2 — Number of breaches reported under the NDB scheme — All sectors. The data collected establishes a relatively current picture of what types of breaches are happening and why. A malicious or criminal attack deliberately crafted to exploit known vulnerabilities for financial or other gain. Chart 6 — Breaches resulting from malicious or criminal attacks — All sectors, Chart 7 — Malicious or criminal attacks — All sectors. Entities are expected to be aware of their obligations under the NDB scheme and under APP 11. The Report shows trends and noteworthy statistics from 1 April 2018 to 31 March 2019, reporting an uptick in notifications and identifying the … Cyber incidents were the largest source of malicious and criminal attacks from January to June 2020. A business or technology process error not caused by direct human error. In these cases, the OAIC asked the entity to re-issue the notification to include the practical advice required to help individuals reduce the risk of harm. (Under the PCEHR Act 2012, this is termed a ‘notifiable’ data breach.) Read more. Many cyber incidents in this reporting period appear to have exploited vulnerabilities involving a human factor (such as clicking on a phishing email or disclosing passwords). Last month the Office of the Australian Information Commissioner (OAIC) released the latest Notifiable Data Breaches (NDB) Report, covering July to December 2019, showing that data breaches have increased by 19% in the second half of 2019. An individual’s personal reference number in the tax and superannuation systems, issued by the Australian Taxation Office. Ransomware attacks are inherently difficult to assess and investigate because the target entity can no longer access its own network. One of the key objectives of the NDB scheme is to ensure that individuals who are at risk of serious harm as a result of a data breach are notified of the breach and can take steps to reduce the risk of harm. Cyber incidents were the largest source of malicious and criminal attacks from July to December 2019. exploiting the personal information contained within the account for targeted spear phishing attacks against specific individuals or to carry out identity fraud. A type of malicious software designed to block access to data or a computer system until a sum of money is paid or other conditions are met. Four of the top five sectors notified at least one breach resulting from a system fault. The number of data breaches resulting from social engineering or impersonation has increased by 47% during the reporting period to 50 notifications. This included personal information contained as attachments to emails received and sent from the compromised account, or in the cloud storage associated with the account. [2] This sector includes banks, wealth managers, financial advisors, superannuation funds and consumer credit providers (regardless of annual turnover). Although a larger proportion of notifications received in May were attributed to human error (39%) than for the overall reporting period (34%), the OAIC has not identified a specific cause for the increase. However, there have been instances where an initial notification did not meet the requirements of the NDB scheme because it did not include the details of the types of personal information that were compromised or provide practical steps that people could take in response. It shows a 19 per cent increase in the number of data breaches reported to the Office of the Australian Information Commissioner (OAIC) between July and December 2019, compared to the first half of the year. August 26, 2020 by Dundas Lawyers. Chart 2 is a stacked column chart showing number of notifications by month, from July 2019 to December 2019. Many cyber incidents in this reporting period appear to have exploited vulnerabilities involving a human factor, such as clicking on a phishing email or disclosing passwords. Australian Data Breaches… As with previous reporting periods, in a significant number of cyber incidents (55 notifications) the entity experiencing the breach was unable to identify how the malicious actor obtained the compromised credentials. Public sector education providers are bound by State and Territory privacy laws, as applicable. In accordance with the Australian Privacy Amendment made in 2017 to the Privacy Act of 1988, the Office of the Australian Information Commissioner (OAIC) reports statistics on cybersecurity incidents and breaches. In collaboration with the ACCC, the OAIC worked on the launch of the Consumer Data Right, which commenced on 1 July 2020. ‘Other sensitive information’ (7 per cent) refers to categories of sensitive information as set out in section 6 of the Privacy Act, other than health information as defined in section 6FA. This may include regular staff training on data breaches and privacy obligations, reviewing access security protocols and password policies, and implementing measures to detect and contain unauthorised access to the entity’s personal information holdings. Ransomware attackers can also gain access to a system through unsecured public-facing servers or a remote port. In the OAIC’s most recent Notifiable Data Breaches Report covering January to June 2020, breaches related to human error were responsible for 34% of the overall total, an increase of 7 percentage points on the previous 6 month period. Notifying entities who did not have audit or activity logging enabled on their network or email servers/accounts, or could not undertake retrospective traffic analysis of their internet gateway, had difficulty determining whether a malicious actor who had gained access to their network in a cyber attack had accessed or exported (exfiltrated) personal information. The Office of the Australian Information Commissioner (OAIC) has released its Notifiable Data Breaches (NDB) Report for January to June 2020. Chart 8 is a doughnut chart showing the percentage of notifications of each type of cyber incident, displayed from most to least notifications. Only 65% of notifications from the finance sector and 66% of notifications from the insurance sector were made to the OAIC within 30 days of the notifying entity becoming aware of the breach. A type of malicious software designed to block access to data or a computer system until a sum of money is paid or other conditions are met. There is increasing public awareness of the threat of ransomware attacks to Australian business, and growing evidence that these attacks often result in the exfiltration and release of information by the attacker. there is unauthorised access to or unauthorised disclosure of personal information (or the information is lost in circumstances where unauthorised access to, or unauthorised disclosure of, the information is likely to occur), a reasonable person would conclude it is likely to result in serious harm to any of the individuals whose personal information was involved in the data breach, and. The Office of the Australian Information Commissioner (OAIC) publishes periodic statistical information about notifications received under the Notifiable Data Breaches (NDB) scheme to assist entities and the public to understand the operation of the scheme. Automated software is used to generate a large number of consecutive guesses as to the value of the desired data, for example passwords. We pay our respects to the people, the cultures and the elders past, present and emerging. Sending an email to a group by including all recipient emails addresses in the ‘To’ field, thereby disclosing all recipient email address to all recipients. Multiple notifications failed to include recommendations about the steps that individuals should take in response to the breach. Chart 9 is a clustered column chart showing the number of notifications of each type of human error, displayed from most to least notifications. [1] A health service provider generally includes any private sector entity that provides a health service within the meaning of s 6FB of the Privacy Act, regardless of annual turnover. Contact information remains the most common type of personal information involved in a data breach. Notifiable Data Breaches Statistics Report: 1 April to 30 June 2019. Education, training, updating policies and procedures, and the adoption of secure communication solutions to replace dated legacy solutions such as fax and non-secure email all serve to minimise risk in an individual’s practice. Chart 13 is a panel chart showing the type of cyber incident by top five industry sectors. Entities reporting a data breach are required to provide practical guidance to affected individuals. Loss of a physical asset containing personal information, for example, leaving a folder or a laptop on a bus. Key statistics — 245 notifications: 34% human error, 62% malicious or criminal attacks and 4% system faults. The majority of data breaches (77 per cent) notified under the scheme between July and December 2019 involved ‘contact information’, such as an individual’s home address, phone number or email address. The malicious actor behind the attack then demands a sum of money be paid for the decryption key. Chart 11 is a clustered column chart, showing the source of data breaches by the top five industry sectors. Chart 3 is a column chart showing the number of affected individuals. The second largest source of data breaches was human error (34% of all data breaches). All entities who handle, store, or transmit sensitive personal information should consider how to protect personal information during every stage of its life cycle, including by considering whether it is necessary to transmit personal information in order to carry out their functions or activities. However, in some instances, these explanations highlighted issues with regard to the entity’s information handling and security practices, which in turn raised questions about broader compliance with APPs 1 and 11 regarding the security of personal information. Chart 4 — Kinds of personal information involved in breaches — All sectors. automated ‘warnings’ requiring the author of an email to confirm the address of the recipient before a message is sent, deleting emails containing personal or sensitive information from both the inbox and sent box and storing relevant documents in a secure document management system. Under this scheme, a notifiable data breach is any breach … Chart 5 — Source of data breaches — All sectors. There was considerable variation across industries in the time taken to notify the OAIC of an eligible data breach, with 87% of notifications from the health sector and 82% of notifications from the education sector made within 30 days. Unauthorised disclosure of personal information in a written format, including paper documents or online. Chart 8 is a doughnut chart showing the percentage of notifications of each type of cyber incident, displayed from most to least notifications. Source of breach categories are defined in the glossary at the end of this report. Webinar: Notifiable Data Breaches scheme RACGP and OAIC eHealth webinar What GPs and their teams need to know about the NDB scheme Webinar: Preparing for the Notifiable Data Breaches scheme Chart 3 — Number of individuals affected by breaches — All sectors. This included 49 incidents where personal information was emailed to the wrong recipient, and 18 involving the loss of paperwork or data storage devices such as phones, laptops and USB drives. This section compares notifications made under the NDB scheme by the five industry sectors that made the most notifications in the reporting period (top five industry sectors). From July to December 2019, almost a third of all data breaches reported related to breaches caused by human error (170 notifications). When applicable, these steps should be included in notifications to affected individuals. 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